Privacy Policy

Last Updated: September 2026

Earthly Connections ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website (earthlyconnections.co) and online storefronts (collectively, the "Service").

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

We collect information you provide directly to us when you browse our website, make a purchase, create an account, or contact customer support.

  • Personal Identifiable Information: When you make a purchase or sign up for communications, we collect details such as your name, shipping address, billing address, email address, phone number, and payment information (handled securely by our third-party payment processors).

  • Non-Identifying & Usage Data: We automatically collect standard log data when you visit our site, including your IP address, browser type, referring pages, time spent on pages, and device information.

  • Cookies: We use session and persistent cookies to remember your preferences, process items in your cart, and analyze site traffic to improve user experience. You can disable cookies in your browser settings, though some site features may not function as intended.

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and ship your orders.

  • Communicate with you about order updates, tracking, and customer service inquiries.

  • Send optional newsletters, promotional deals, and marketing updates (you can unsubscribe at any time using the link in our emails).

  • Monitor and analyze site traffic to improve our store's functionality and security.

  • Comply with legal obligations and protect against fraud or misuse.

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted third parties under the following circumstances:

  • Service Providers: Third-party partners who help us run our business (e.g., payment gateways, shipping and fulfillment providers, analytics services, and email marketing tools). These providers only have access to information necessary to perform their specific tasks on our behalf.

  • Legal Requirements: We may disclose information if required by law, court order, subpoena, or to protect the safety, rights, or property of Earthly Connections, our customers, or the public.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset.

4. Data Retention & Your Rights

You have the right to review, update, correct, or request the deletion of your personal data stored by Earthly Connections.

  • Updating Info: You can update your account settings directly on our site or by reaching out to us.

  • Data Deletion Requests: If you would like us to permanently remove your personal information from our system, please contact us at contact@earthlyconnections.co. We will fulfill your request promptly, except where retention is required by law or necessary for legitimate business records (such as tax compliance).

5. International Data Transfers

If you are visiting our store from outside the United States, please note that your information will be transferred to, stored, and processed in the United States. We implement appropriate safeguards to ensure your personal data remains protected in compliance with applicable international data privacy standards.

6. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information without parental consent, please contact us immediately at contact@earthlyconnections.co so we can remove the data.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

Email: contact@earthlyconnections.co

Website: earthlyconnections.co